Simplify onboarding.
Automate KYC follow-ups.

Track expiry. Enable self-service. Stay informed.

Book a demo
Law firmsCorporate service providersCredit unionsBanksRegulated entities

FROM FIRST CONTACT TO THE NEXT RENEWAL

Client files that keep moving.

Give clients a clear next step. Give your team a clear view.

01 / COLLECT

A better first impression.

Your branding. Your forms. One secure portal for information and documents, with known details prefilled and progress saved.One branded portal. Simple forms. Secure uploads.

02 / MAINTAIN

Let reminders do the chasing.

Monitor confirmed document expiry dates and request replacements automatically. Clients can update documents without restarting onboarding.Automatic expiry reminders and easy document renewals.

03 / OVERSEE

Know where to focus.

Track document health and outstanding items. Use the dedicated reminders dashboard to see activity, failures and follow-ups.See document status, reminders and outstanding work.

A CLEARER VIEW

From scattered files
to shared visibility.

Review submissions, spot expiring documents and keep follow-up work organized in one place.

Explore dashboard details
  • Current, expiring and expired document counts
  • Missing items and documents needing review
  • Reminder activity and dispatch status
See your workflow in a demo ↗
TuffOps document expiration health dashboard with status counts and review filters
Illustrative dashboard · sample data

SIMPLE PLANS. ROOM TO GROW.

Start with what your team needs.

Digital onboarding today. Ongoing document care as you grow.

Billing period

Monthly equivalent per location. Billed annually.

Essentials

Bring client onboarding online.

$135

$1,620 billed annually

Book a demo

Your onboarding essentials

  • Firm-branded client portal
  • Configurable intake forms and document checklists
  • Secure uploads and staff review
See all featuresShow fewer features in Essentials
  • Reuse known client details; save and return
  • Missing-document requests
  • Document versions and review history

Advanced

Coordinate ongoing KYC work.

$270

$3,240 billed annually

Book a demo

Everything in Professional, plus

  • WhatsApp reminder capability
  • Scoped evidence package exports
  • Regional data residency optionsChoose where your client data and documents are hosted.
See all featuresShow fewer features in Advanced
  • Ongoing document tasks beyond onboarding
  • KYC readiness and outstanding-action views
  • Policy-controlled reuse of eligible documents

ENTERPRISE

More locations. Specific requirements.

Let us shape a plan for your organization: multi-location pricing, higher usage volumes, implementation and custom requirements.

Contact us for pricingBook an Enterprise demo ↗

Proposed feature packages; final scope, usage allowances, currency and any messaging or setup charges are confirmed in your demo. Annual plans are paid in full upfront.

Included in every planControlled staff accessSecure client document collectionDocument and review history

A few things to know.

What will we cover in the demo?

See the client portal, document review, expiry monitoring and reminders dashboard. We’ll discuss your intake requirements and help you choose the right starting plan.

Can clients renew documents after onboarding?

Yes. With Professional and Advanced, clients can respond to eligible renewal requests and provide updated documents without restarting their completed onboarding.

How does annual billing work?

Prices apply to each branch/location. Pay for 12 months upfront and save 10%: Essentials is $1,620, Professional is $2,160 and Advanced is $3,240 per location per year.

Do you offer Enterprise pricing?

Yes. Book a demo to discuss pricing for multiple branches or locations, higher usage volumes, implementation and custom requirements. We will agree the scope and pricing with your team.

Does this replace our compliance review?

TuffOps KYC supports information collection, document maintenance and operational oversight. Your team retains responsibility for due diligence decisions. We offer identity verification and sanctions screening as separate services.

MAKE THE NEXT CLIENT FILE EASIER

See what less chasing
looks like.

Let’s walk through your onboarding and renewal workflow.

Book your demo